A Chick-fil-a manager has made a splash on social media because of a list of words and phrases he is forbidding his employees to use. Eric, the manager, doesn’t want his employees accusing each other, or customers for that matter, of having Ebola. He doesn’t want them referring to others as cuz or Felicia or claiming to be legally blind.
As you can imagine, the Internet has gotten its collective undergarments in a bunch over this. Eric is the bad guy. He’s taking away his employee’s right to free speech. He’s on the wrong side of history. He’s racist. He’s homophobic. Boo, Eric!
But I say that Eric deserves a big hooray! We’ve all been in stores before where employees fall all over themselves not to help you. And the one who loses and has to help you has the communication skills and business sense of a bucket of hammers. Eric is trying to stop that. Again, hooray for Eric! And we wonder why the Chick-fil-a parking lot is always full while the crowd over at Hardee’s is just a tad larger than what one would find during the 2nd quarter of a Georgia Tech football game.
Along with saying hooray for Eric, I think that we should carry this plan out in other areas of life. More leaders need to demand proper verbalization and respect from their employees. So with that in mind, and in honor of Eric, I’ve developed my own list of words and phrases that should be phased out in certain areas of life.
You shall no longer use the phrases boots on the ground, from Wall Street to Main Street, Breaking News, News Alert, Breaking Now or similar variations. I’m looking at you, Fox News. If even 15% of your News Alerts were actually worthy of your hype, we’d all be living in The Walking Dead right now. No one needs to hear a Fox News Alert about how Eminem said something meant to Anderson Cooper.
The word, fine shall no longer be used in church buildings. When you go to church you will be asked how you are doing. This cannot be avoided. But the same old answer can. If you don’t like the question, just give it an honest answer and you probably won’t be asked it again.
Greeter: “Hi, Chuck. How are you?”
Chuck: “Terrible. I stayed up all night in a fit of rage after watching my favorite team, the Auburn War Criminals, fumble away a certain victory. To settle down, I spent a few hours listening to Ray LaMontagne on vinyl. That sent me into a bit of a funk and the next thing I knew it was 10:00 in the morning. I figured that this was as good a place as any to sleep so here I am. How are you?”
Athletes, fans and coaches shall no longer be allowed to use the following words and phrases.
“One game at a time.”
“It is what it is.”
“I was misquoted.”
“I apologize to those who may have been offended.”
“Not guilty, your honor.”
“At the end of the day.”
In other words, there will no longer be any sports interviews and ESPN will have to cut back to two channels and only show the games without their standard six hours of commentary and debate.
You can see my plan working already!
Eric, thank you for your example. Don’t listen to all of the naysayers. Continue to hold your employees accountable. Know that we are all behind you on this one. And together we will never forget one of the most important phrases known to mankind.
“Eat more chicken.”